We collect following personal date from you, as you open an account with us.
- Name
- Address
- Email address
- Identify verification information (passport/driver’s license/National ID card)
- Residency verification information (bank statement, utility bill, etc)
- Login details, including but not limited to, your username and password;
- Any other relevant information about the use of our services;
We may also collect the following information, from time to time, as you use our services.
- Your device information, including but not limited to such as your browser, operating system, network system, IP address;
- Your corporate information;
- Your cookies in your browser; and
- Any other information that may be required under relevant laws and regulations to obtain
Your personal data and relevant information that we may obtain from you shall be used in the following areas:
- Know Your Client requirement
- Anti-Money Laundering requirement
- Counter Financing of Terrorism requirement
- Creation and administration of your Hoo.com account
- Process Your Trades
- Analyze your use or our website
- Provide you our customer supports
- Contact you about our services and updates
- Marketing related initiatives
Reasons for Collecting Information:
1. Provide and maintain services.
Use the collected information to maintain our services and verify the identity of users. We use the IP address and unique identifier stored in your Cookie to verify your identity and provide services. Based on legal obligations and system requirements, we cannot provide services to you without data such as identification, contact information and transaction-related information.
2. Protect users.
Use the collected information to protect the platform, user accounts and files. Use IP addresses and cookie data to prevent attacks such as spam, phishing, and distributed denial of service (DDoS) attacks. Analyze trading activities in order to detect fraud and capital flows to suspicious accounts as soon as possible.
3. Comply with the requirements of laws and regulations.
In the implementation of regulations, government requirements and general requests of users, Hoo is based on the principle of respecting personal privacy and data security. We will not disclose or provide any personal information to third parties without the review of the legal team and the consent of the user.
4. Measure website performance.
We analyze the website data to better understand the user's product experience. The operation team conducts continuous data analysis to ensure that the user experience is continuously optimized and to solve all kinds of problems encountered in the process of use in a timely manner.
5. Communicate with users.
In order to communicate directly with users, we collect users' personal information, such as e-mail addresses, to help users solve work orders, timely inform users of login, transactions, and account security and other related activities. If we do not verify our identity before communicating, we will not be able to respond to the requests and questions submitted by the user. All communication will be properly preserved inside the Hoo for checking accuracy.
6. Enforce the terms of use and other agreements.
For Hoo and our users, it is very important to constantly review and review to prevent potential violations. In order to protect the interests of our users, we carefully and strictly implement the agreements signed with third parties and seriously investigate any violations of our terms of use. Hoo reserves the right to provide services to any user who participates in activities that violate the terms of use.
7. Data sharing and disclosure.
In order to provide you with one-click sharing service, our product integration partner+ U-Share SDK, will collect your device identification information (such as IMEI/android ID/IDFA, etc.) and the public information of your social account that you need to share in order to complete the one-click sharing service. For the sake of your information security, we have made data security agreements with third-party SDK service providers, which will strictly abide by our data privacy and security requirements. We will not share your personally identifiable information with them except with your consent.
In order to make it easier for you to better understand the type and purpose of data collected by (+ U-Share SDK), as well as how to protect your personal information, you can log on to https://www.umeng.com/policy to learn about the privacy policy of + U-Share SDK.
Please note that we may disclose your personal data a public or regulatory authority if we are required to do so by law or under any regulatory code or practice as we must follow. If you do not want us to share some of the data above to a third party, you shall email us at contact@hoo.com to notify us of your intention.
Please also note that we never ask you for financial information, payment details such as your credit card number, bank account number, password, passcode or pin number in an email, text or any other communication that we send to you. If you receive a suspicious request for your personal data or financial information, please do not provide any information, and contact us immediately via contact@hoo.com.
